Terms of service
Last updated August 2026
Draft — needs review by a lawyer before launch. These terms describe how the service is built to behave. They have not been reviewed for enforceability, consumer protection rules, or automatic-renewal disclosure laws, which several states apply specifically to subscriptions like this one.
What we do
You give us a list of people, their mailing addresses and their birthdays. For each person covered by your plan, once a year, we buy a greeting card, write the message you supplied, and mail it to the address you gave us.
What a plan includes
Plans are sold by seat — the number of people you can have on your list. Each seat covers one card per year for that person. Seats are not credits: they do not accumulate, expire, or transfer between years.
You can add, remove or swap people at any time. If you fill every seat and add someone new, you will need another seat first.
Timing
We mail each card approximately 10 days before the birthday. We need at least that much notice: if you add someone whose birthday falls inside that window, we will tell you at the time, and their first card will be sent the following year.
We control when a card is posted. We do not control the postal service, and we cannot guarantee a delivery date.
Addresses are your responsibility
We mail to the address you provide. If it is wrong or out of date, the card will not arrive. If a card is returned to us as undeliverable, we will let you know and reship once at no charge after you correct the address.
By adding someone to your list, you confirm you have a genuine personal or professional relationship with them and a legitimate reason to hold their address.
Billing and renewal
- Plans renew automatically at the end of each term until you cancel.
- Payment is taken by Stripe. We never see or store your card number.
- Cancel any time from the billing portal. Cancellation takes effect at the end of the current term.
- Cards we have already purchased for you will still be mailed.
- We do not refund the unused portion of a term, but if we have failed to do what we promised, tell us and we will make it right.
- If we change prices, existing subscribers are notified before their next renewal.
What we will not send
We will decline to send anything harassing, threatening, defamatory, or unlawful, and we may close accounts that attempt it. This service is for sending people birthday wishes, not for reaching someone who does not want to hear from you.
Your account
Keep your password to yourself. You are responsible for what happens under your account. Tell us promptly if you think someone else has access to it.
If we get it wrong
Sometimes a card will go astray. If we miss a card we were supposed to send, tell us and we will credit the seat or refund it, at your choice. That is the remedy we offer, and our total liability is limited to what you have paid us in the preceding twelve months.
Ending the service
If we ever have to shut down, we will give you notice, stop billing, refund the unused portion of any current term, and give you an export of your list before anything is deleted.
Changes to these terms
We will post changes here and update the date at the top. Material changes will be emailed to you before they take effect.